Policy
Reputation Management Ethics
Digitalcrisismanagement.com Ethics Policy
At Digitalcrisismanagement.com, our mission is to improve the accuracy, fairness, and balance of online information. We believe reputation management should elevate truth, not manipulate it.
Ethics are not a marketing angle for us. They are a standard we operate by.
Why Ethics Matter in Reputation Management
The internet has the power to shape careers, businesses, and lives. That influence demands responsibility.
Reputation management should never be about deception or distortion. Our role is to help clients present accurate, contextualized, and lawful information, not to mislead the public. We focus on creating balanced visibility online, not rewriting history.
Our Ethical Standards
Alignment With Our Values
We work with clients whose objectives align with our principles. Every engagement must reflect integrity, accountability, and respect for the public record.
Leadership Review Process
Every case is reviewed by our leadership team before acceptance. A matter must pass our internal ethics review to move forward. If it does not meet our standards, we respectfully decline.
Clear Boundaries
Our services are rooted in legitimate digital strategies including content development, SEO, public relations, and lawful removal efforts. If a request falls outside ethical or legal boundaries, we will not take it on.
Team Integrity
We do not force projects internally. If a member of our leadership team raises ethical concerns, the matter is reevaluated. We only move forward when there is full internal alignment.
Authentic Methods Only
We do not create fake reviews.
We do not post fabricated testimonials.
We do not impersonate individuals.
We do not engage in hacking, harassment, or spam tactics.
If negative content exists, we either address it directly through legitimate channels or build accurate, positive content to provide balance.
No shortcuts. No deception.
Categories We Do Not Accept
While we strive to help as many individuals and businesses as possible, we will not represent individuals who were found guilty of:
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Acts of violence
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Anything sexual assault related
We also decline cases related to the above where:
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Charges were reduced or altered purely on a technicality
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There are multiple instances of the above conduct
However, we will consider cases where:
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The individual was found not guilty
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The case was dismissed
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The record was expunged
Each situation is reviewed carefully by our leadership team before a determination is made.
Conflicts of Interest
We reserve the right to decline representation if accepting a client would create a conflict with an existing client relationship.
Our Commitment to Transparency
By defining our ethical boundaries clearly, we protect both our clients and the broader online ecosystem. Our goal is not simply to “clean up” reputations, it is to ensure that individuals and companies are represented fairly and accurately in digital spaces.
Integrity is not optional at Digitalcrisismanagement.com. It is foundational.
Disclaimer
Digitalcrisismanagement.com reserves the right to decline services based on the ethical standards outlined above or due to operational capacity. We maintain a strict non-discrimination policy and evaluate every inquiry based solely on ethics, legality, and resource availability.
Flexible Pricing
Flexible pricing plans. Any scale.
Whether you're an individual, a small team, or a growing enterprise, we have a plan that aligns perfectly with your goals.
Individual
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1 Individual
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Covers top ranking data aggregate websites only (will be specified in your consultation)
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Quaterly scans
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Professional
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1 Individual
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Complete removal of data aggregate websites with reporting
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Monthly scans
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Social media monitoring
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Executive
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1 Individual + family member
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Complete removal of data aggregate websites with reporting
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Bi-weekly scans
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Social media monitoring
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Custom requests for removals outside of scope when necessary
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Personal
Protect your data with best-in-class security, and compliance and fine-tune with granular controls.
Professional
Get set up for success with advanced support and services, extend your instance and unify your data.
Enterprise
Protect your data with security, and compliance and fine-tune operations with granular controls.
