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Check out our FAQs where we address some of the most common inquiries we encounter

Our crisis management process begins with a private consultation, followed by a
comprehensive analysis of your digital footprint across search engines, news outlets, and online
platforms. We then develop a bespoke strategy with a clear timeline and present our recommended solution for approval. Once engaged, you’re onboarded with a dedicated strategist and your campaign is typically launched within 24 hours of signing.

From there, we begin to execute, our focus shifts to regaining control of your search results and AI-powered overviews through strategic narrative management, content creation, social media oversight, and ongoing optimization of your online presence. We provide you with consistent and regular progress reports and keep in regular communication with you. You have the opportunity to approve, deny, or edit any content we have published on your behalf before we have it published. 

Most content removal projects carry 90 day terms, but can be completed much sooner in many cases.

Crisis response and reputation management campaigns are month to month and you’ll see results every month, however, we typically recommend doing at least 6 - 12 months depending on the severity of the crisis to truly solidify control over your search results and AI overviews. 

Crisis management and reputation management campaigns vary based on the scope of work, current online presence, and situation that the client is in. These are bespoke campaigns and can range anywhere from $500/month to $30,000/month. Schedule a consultation with one of our consultants to receive the exact funding required for your specific situation.

Content removal service fee’s also vary largely depending on the content in question and website its on, but is typically just a one time fee. Please contact us to receive an exact estimate.

Content removal services, for the most part, are handled on a completion-based basis meaning you only pay once results are delivered.

For crisis management or reputation management services, clients retain full flexibility and may cancel at any time if expectations are not being met. We also offer first-page removal or suppression performance based guarantees, subject to a case review. All guarantees are discussed in detail during an initial consultation.

Websites terms of service violations, Google TOS violations, copyright infringement, direct negotiations with publisher, opt-outs, or State and local law violations. These are the most common ways to get content removed. Our experts have over 50 years combined experience in doing this so you’ll be in good hands.

We hear this question often when it comes to personal information being exposed on data broker and background check websites. And we agree, you shouldnt have to, you didnt put it there in the first place. Many of these types of websites offer a process on how you can get your information removed from them yourself, often times its an opt out, sometimes your required to submit proof of identity, or may need to mail in a form.

It can become incredibly time consuming, and then if anything changes in your life like you buy a new home, fill out a new credit app, take out a new loan, etc then these reporting agencies can then sometimes resell your information and you could re-end up back on one of these data broker sites.

We simply offer a service to help people give them their time back where they can have peace of mind knowing they have a professional company who is on top of it and regularly monitoring.

You can learn how to do just about anything these days yourself, but theres still peace of mind with hiring professionals and value in getting your time back.  

Two things separate us from every other firm in this space.

First, written guarantees on every engagement. Most ORM firms refuse to put outcomes in writing because their model is built around monthly retainers regardless of results. We use either performance-based or money-back guarantees on every campaign, with the type of guarantee tied to the type of work.

Second, fully bespoke campaigns. No two clients ever have the same search results, and no two reputation problems are the same. Your digital landscape is like DNA. No two are alike. We do not sell pre-packaged tiers or cookie-cutter bundles. Every proposal we send begins with a fresh audit of your specific search landscape, with deliverables and outcomes scoped precisely to your situation. No two proposals we write are ever the same.

Packaged pricing forces every client into the same scope regardless of what their situation actually requires. The client with a single negative article and the client with twelve different negative URLs from five different publishers do not need the same campaign. Sold the same package, one is overpaying and the other is underserved.

We build every campaign from a fresh audit of your specific search landscape, then scope the work and pricing around the actual deliverables required to deliver the outcome you need. That approach is harder to scale into a marketing brochure, but it produces better results, more honest pricing, and the ability to back the work with a real written guarantee.

Increasingly, yes. AI search results from tools like ChatGPT, Google AI Overviews, Grok, and Perplexity pull from a different set of authoritative sources than traditional Google results, but the underlying principles of reputation management still apply. By placing authoritative content, getting cited in sources AI engines trust, and using structured data and entity optimization, we can meaningfully shift how AI search engines describe a person or business.

This is one of the fastest-changing areas of online reputation, and it is also one of our core focus areas. Every engagement now includes AI search audit and optimization as part of the standard scope, not an add-on, because controlling Google alone is no longer enough.

License usage:

Learn about using our themes on client websites, customizing theme code and design, renewal of theme licenses, restrictions on license transfers, and compatibility with self-hosted sites.

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Ut in vestibulum risus, ut tincidunt sem. Morbi molestie egestas felis, consequat mattis magna suscipit non. Proin ex enim, faucibus sit amet odio vestibulum, condimentum egestas libero.
Cras eget leo in quam euismod viverra et luctus tellus. Nullam porta euismod est sodales cursus. In lacinia, mauris quis volutpat tempor, nulla turpis vulputate magna, ut elementum turpis leo vel libero.
Ut in vestibulum risus, ut tincidunt sem. Morbi molestie egestas felis, consequat mattis magna suscipit non. Proin ex enim, faucibus sit amet odio vestibulum, condimentum egestas libero.
Cras eget leo in quam euismod viverra et luctus tellus. Nullam porta euismod est sodales cursus. In lacinia, mauris quis volutpat tempor, nulla turpis vulputate magna, ut elementum turpis leo vel libero.

Support & updates:

Explore the support and updates that come with your theme purchase, including the duration of access, the type of support offered, how to seek assistance for theme-related issues.

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Ut in vestibulum risus, ut tincidunt sem. Morbi molestie egestas felis, consequat mattis magna suscipit non. Proin ex enim, faucibus sit amet odio vestibulum, condimentum egestas libero.
Cras eget leo in quam euismod viverra et luctus tellus. Nullam porta euismod est sodales cursus. In lacinia, mauris quis volutpat tempor, nulla turpis vulputate magna, ut elementum turpis leo vel libero.
Ut in vestibulum risus, ut tincidunt sem. Morbi molestie egestas felis, consequat mattis magna suscipit non. Proin ex enim, faucibus sit amet odio vestibulum, condimentum egestas libero.
Cras eget leo in quam euismod viverra et luctus tellus. Nullam porta euismod est sodales cursus. In lacinia, mauris quis volutpat tempor, nulla turpis vulputate magna, ut elementum turpis leo vel libero.